Refund Policy
We want you to be confident trying wcally. That is why every new paid plan is covered by a 30-day money-back guarantee — no questions asked.
30-day money-back guarantee
If you are not happy with wcally for any reason, request a refund within 30 days of your first payment and we will refund it in full and remove the widget. No forms, no interrogation.
1. How to request a refund
Email [email protected] from your account email within 30 days of your first charge, with the subject “Refund”. We will confirm and process it promptly.
2. What is covered
The guarantee covers your first payment for a new subscription. It gives you a full month to test wcally on your real website with your own videos and visitors.
3. How refunds are processed
Refunds are issued to your original payment method through our payment processor (Lemon Squeezy). Depending on your bank or card issuer, it can take a few business days for the amount to appear.
4. Renewals & cancellations
You can cancel anytime from your dashboard. After cancellation the widget keeps serving until the end of the period you already paid for, then pauses without breaking your site. To avoid a renewal charge, cancel before your renewal date.
5. Renewal payments
The 30-day guarantee applies to your first payment. Later renewal payments are generally non-refundable, but if something goes wrong on our side, contact us — we will always try to make it right.
6. EU/UK right of withdrawal
If you are a consumer in the EU or UK, you may also have a statutory 14-day right of withdrawal for digital services. Our 30-day guarantee is more generous and sits alongside, not instead of, your legal rights.
7. Chargebacks
Please contact us before opening a chargeback — a quick email to [email protected] is faster and lets us resolve the issue directly.
8. Contact
Any question about billing or refunds: [email protected].